An analysis of the user occupational class through Twitter content

Social media content can be used as a complementary source to the traditional methods for extracting and studying collective social attributes. This study focuses on the prediction of the occupational class for a public user profile. Our analysis is conducted on a new annotated corpus of Twitter users, their respective job titles, posted textual content and platform-related attributes. We frame our task as classification using latent feature representations such as word clusters and embeddings. The employed linear and, especially, non-linear methods can predict a user’s occupational class with strong accuracy for the coarsest level of a standard occupation taxonomy which includes nine classes. Combined with a qualitative assessment, the derived results confirm the feasibility of our approach in inferring a new user attribute that can be embedded in a multitude of downstream applications

Labeling topics with images using a neural network

Topics generated by topic models are usually represented by lists of t terms or alternatively using short phrases or images. The current state-of-the-art work on labeling topics using images selects images by re-ranking a small set of candidates for a given topic. In this paper, we present a more generic method that can estimate the degree of association between any arbitrary pair of an unseen topic and image using a deep neural network. Our method achieves better runtime performance O(n) compared to O(n2) for the current state-of-the-art method, and is also significantly more accurate

Hierarchical structuring of Cultural Heritage objects within large aggregations

Huge amounts of cultural content have been digitised and are available through digital libraries and aggregators like Europeana.eu. However, it is not easy for a user to have an overall picture of what is available nor to find related objects. We propose a method for hier- archically structuring cultural objects at different similarity levels. We describe a fast, scalable clustering algorithm with an automated field selection method for finding semantic clusters. We report a qualitative evaluation on the cluster categories based on records from the UK and a quantitative one on the results from the complete Europeana dataset.Comment: The paper has been published in the proceedings of the TPDL conference, see http://tpdl2013.info. For the final version see http://link.springer.com/chapter/10.1007%2F978-3-642-40501-3_2

Complaint identification in social media with transformer networks

Complaining is a speech act extensively used by humans to communicate a negative inconsistency between reality and expectations. Previous work on automatically identifying complaints in social media has focused on using feature-based and task-specific neural network models. Adapting state-of-the-art pre-trained neural language models and their combinations with other linguistic information from topics or sentiment for complaint prediction has yet to be explored. In this paper, we evaluate a battery of neural models underpinned by transformer networks which we subsequently combine with linguistic information. Experiments on a publicly available data set of complaints demonstrate that our models outperform previous state-of-the-art methods by a large margin achieving a macro F1 up to 87

Incorporating attribution importance for improving faithfulness metrics

Feature attribution methods (FAs) are popular approaches for providing insights into the model reasoning process of making predictions. The more faithful a FA is, the more accurately it reflects which parts of the input are more important for the prediction. Widely used faithfulness metrics, such as sufficiency and comprehensiveness use a hard erasure criterion, i.e. entirely removing or retaining the top most important tokens ranked by a given FA and observing the changes in predictive likelihood. However, this hard criterion ignores the importance of each individual token, treating them all equally for computing sufficiency and comprehensiveness. In this paper, we propose a simple yet effective soft erasure criterion. Instead of entirely removing or retaining tokens from the input, we randomly mask parts of the token vector representations proportionately to their FA importance. Extensive experiments across various natural language processing tasks and different FAs show that our soft-sufficiency and soft-comprehensiveness metrics consistently prefer more faithful explanations compared to hard sufficiency and comprehensiveness

Point-of-interest type inference from social media text

Physical places help shape how we perceive the experiences we have there. For the first time, we study the relationship between social media text and the type of the place from where it was posted, whether a park, restaurant, or someplace else. To facilitate this, we introduce a novel data set of ∼200,000 English tweets published from 2,761 different points-of-interest in the U.S., enriched with place type information. We train classifiers to predict the type of the location a tweet was sent from that reach a macro F1 of 43.67 across eight classes and uncover the linguistic markers associated with each type of place. The ability to predict semantic place information from a tweet has applications in recommendation systems, personalization services and cultural geography

Identifying Twitter users who repost unreliable news sources with linguistic information

Social media has become a popular source for online news consumption with millions of users worldwide. However, it has become a primary platform for spreading disinformation with severe societal implications. Automatically identifying social media users that are likely to propagate posts from handles of unreliable news sources sometime in the future is of utmost importance for early detection and prevention of disinformation diffusion in a network, and has yet to be explored. To that end, we present a novel task for predicting whether a user will repost content from Twitter handles of unreliable news sources by leveraging linguistic information from the user’s own posts. We develop a new dataset of approximately 6.2K Twitter users mapped into two categories: (1) those that have reposted content from unreliable news sources; and (2) those that repost content only from reliable sources. For our task, we evaluate a battery of supervised machine learning models as well as state-of-the-art neural models, achieving up to 79.7 macro F1. In addition, our linguistic feature analysis uncovers differences in language use and style between the two user categories

Modeling the severity of complaints in social media

The speech act of complaining is used by humans to communicate a negative mismatch between reality and expectations as a reaction to an unfavorable situation. Linguistic theory of pragmatics categorizes complaints into various severity levels based on the face-threat that the complainer is willing to undertake. This is particularly useful for understanding the intent of complainers and how humans develop suitable apology strategies. In this paper, we study the severity level of complaints for the first time in computational linguistics. To facilitate this, we enrich a publicly available data set of complaints with four severity categories and train different transformer-based networks combined with linguistic information achieving 55.7 macro F1. We also jointly model binary complaint classification and complaint severity in a multi-task setting achieving new state-of-the-art results on binary complaint detection reaching up to 88.2 macro F1. Finally, we present a qualitative analysis of the behavior of our models in predicting complaint severity levels

Analyzing political parody in social media

Parody is a figurative device used to imitate an entity for comedic or critical purposes and represents a widespread phenomenon in social media through many popular parody accounts. In this paper, we present the first computational study of parody. We introduce a new publicly available data set of tweets from real politicians and their corresponding parody accounts. We run a battery of supervised machine learning models for automatically detecting parody tweets with an emphasis on robustness by testing on tweets from accounts unseen in training, across different genders and across countries. Our results show that political parody tweets can be predicted with an accuracy up to 90%. Finally, we identify the markers of parody through a linguistic analysis. Beyond research in linguistics and political communication, accurately and automatically detecting parody is important to improving fact checking for journalists and analytics such as sentiment analysis through filtering out parodical utterances

Improving the faithfulness of attention-based explanations with task-specific information for text classification

Neural network architectures in natural language processing often use attention mechanisms to produce probability distributions over input token representations. Attention has empirically been demonstrated to improve performance in various tasks, while its weights have been extensively used as explanations for model predictions. Recent studies (Jain and Wallace, 2019; Serrano and Smith, 2019; Wiegreffe and Pinter, 2019) have showed that it cannot generally be considered as a faithful explanation (Jacovi and Goldberg, 2020) across encoders and tasks. In this paper, we seek to improve the faithfulness of attention-based explanations for text classification. We achieve this by proposing a new family of Task-Scaling (TaSc) mechanisms that learn task-specific non-contextualised information to scale the original attention weights. Evaluation tests for explanation faithfulness, show that the three proposed variants of TaSc improve attention-based explanations across two attention mechanisms, five encoders and five text classification datasets without sacrificing predictive performance. Finally, we demonstrate that TaSc consistently provides more faithful attention-based explanations compared to three widely-used interpretability techniques